Merchant

A convenient payments and collection service that allows your customers to pay for goods and services using mobile money. This allows for efficient and robust cashless transactions with real time reconciliation and easy tracking
Some of the benefits
Real time settlement
Wider customer base
Efficient
Secure
- Fast speed of transactions, to ensure a great service experience with no queues.
- Low complexity of transaction few steps and screens to be followed by the tellers and customers in order to drive adoption.
- Ensure safety of the payments platform.
- Audit trail of the payment showing successful or unsuccessful.
- Efficient and effective dispute and chargeback process.
- Robust fraud management system, and process and continuous support to curb the same.
- Easy access to the statement of transactions, and regular reports. Preferably automated
- Efficient reconciliation and timely settlement of the transactions.
- No charges for you, the merchant
- For a registered business, you need a bank account ( with Stanbic bank or other banks )
- If you’re using a personal account, you need a National ID
- Click here to fill in the E- Merchant form and submit to [email protected], our customer support team will contact you within 24 hours.
*For any inquiries related to your merchant service, click on the Self Service Portal using your user name and password.
- For you the merchant, No charges
- For your customer, mobile money charges will apply
- Download merchant application forms here
- Have these documents duly signed and email them to [email protected] or submit them to the Stanbic branch/agent for activation.
- Contact us on 0800251251 or email us on [email protected]
- Alternatively, visit your nearest Stanbic Bank branch
View Terms &Conditions
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What you get
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What you need
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What it costs
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How to get it
- Fast speed of transactions, to ensure a great service experience with no queues.
- Low complexity of transaction few steps and screens to be followed by the tellers and customers in order to drive adoption.
- Ensure safety of the payments platform.
- Audit trail of the payment showing successful or unsuccessful.
- Efficient and effective dispute and chargeback process.
- Robust fraud management system, and process and continuous support to curb the same.
- Easy access to the statement of transactions, and regular reports. Preferably automated
- Efficient reconciliation and timely settlement of the transactions.
- No charges for you, the merchant
- For a registered business, you need a bank account ( with Stanbic bank or other banks )
- If you’re using a personal account, you need a National ID
- Click here to fill in the E- Merchant form and submit to [email protected], our customer support team will contact you within 24 hours.
*For any inquiries related to your merchant service, click on the Self Service Portal using your user name and password.
- For you the merchant, No charges
- For your customer, mobile money charges will apply
- Download merchant application forms here
- Have these documents duly signed and email them to [email protected] or submit them to the Stanbic branch/agent for activation.
- Contact us on 0800251251 or email us on [email protected]
- Alternatively, visit your nearest Stanbic Bank branch
View Terms &Conditions